Take reasonable steps to keep online communications confidential

Use good communication etiquette

Understand that online communications are part of the medical record

If Dr Ross Zbar has never met you, understand that online communication will only be generalizations and not represent medical advise

Accept variations in response times.  Never use online communications for emergencies

Not hold Dr Zbar liable for disclosure of confidential information; as the internet is not a secure forum for personal health information

Understand that online communication can damage computers if unintentional viruses are attached